| | | Exceptions to The Disability Discrimination Act
Exceptions include:
private clubs where membership is a requirement and the public are not admitted, manufacturers and designers of products unless the public is admitted to their premises, eg. craft shops, factory shops.
The cost of failing to comply
Court of Appeal Decision December 2002
Chief Constable of North West Yorkshire Constabulary V Vento
Court of Appeal held that compensation for Injury to Feelings caused by discrimination should result in three compensation bands being applicable:
£500-£5000, one off or unforseen cases of
discrimination
£5000-£15000, forseeable or repeated
discrimination
£5000-£25000, for serious cases of
discrimination
The real cost of failing to comply
Discrimination costs the Service Provider:
Damaging publicity in local or national papers
Bad feelings of disabled customers
Additional administration and PR costs to deal
with complaints
Lost custom from the large and increasingly
important disabled customer base
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Disability Discrimination Act 1995
The Act states that it is unlawful for a Service Provider to discriminate against a person with disabilities.
Legal Requirements of Disability Discrimination Act
This Act is being phased through in stages. Part III requires Service Providers to take reasonable steps to ensure that disabled people do not find it impossible, or unreasonably difficult, to enjoy the service on the same basis as non-disabled people. This has implications for Service Providers that operate car parks, who will have to demonstrate that as well as marking out disabled persons' parking spaces, they have taken reasonable steps to ensure that they are available to disabled people.
Who is effected by the Act
Service Providers - provide goods or facilities, and with a few exceptions the act affects every service provider in the UK, including:
Local & National Government
Charities and voluntary groups
Hotels
Professionals (accountants, solicitors,
doctors, etc.)
Supermarkets
Petrol Stations
Places of entertainment
Banks, building societies and insurance
companies
Beauty parlours
Markets And every other type of business. |
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Group Quality, Health and Safety Officer
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